How the Service Works

This section will explain how the service works

 

What type of service do we offer? 

Aman Kamboj's Computer Services offer a pick-up and delivery service.


You have had your desktop computer/laptop collected, what happens next?

A full thorough diagnosis is taken of your computer to find the fault and any other faults that could be causing

problems. A full diagnosis can take between 45 minutes and 2 hours. The diagnosis procedure is normally

free, but depending on complexity can be chargeable, you will be notified well in advance of any diagnosistic fee.

After the fault has been found, depending on how you would like to be contacted, you will receive a call, text or e-mail . The communication you receive will explain the cause of the problem and will also provide a suggested solution to rectify the problem. In addition, necessary advice may be given.

Any upgrades we find that would benefit your machine's performance such as additonal RAM (memory) or increased storage space on your hard drive will be suggested to you. Advice will be given as to how these additional components will benefit you.

If at any stage you would not like to go ahead with the service, you can inform us before we order any parts and your computer will be returned to you. No costs will be charged except the pick-up and delivery charge.